Payment: Full payment is required before purchase. Quotes are provided on request.

Availability: Purchases are subject to store availability. Substitutions require your approval.

Shipping: We coordinate shipping via third‑party carriers. Once items are handed over, delivery timelines and handling are controlled by the carrier.

Damage/Delay: Carrier‑related issues are handled by the carrier. We support follow‑ups where possible. If we purchase the wrong item, we refund the item cost.

Restricted items: We may refuse perishable, liquid, fragile, or restricted goods.